Product support
For setup, NFC detection, compatibility, or transaction-display questions, email support@mooncoldwallet.com.
CONTACT
Official MoonCold support
Contact The Moon, LLC through the official MoonCold domain. Include only the information needed to handle your request.
Orders and returns
Email support with your order number and issue. Never send private keys, PINs, access codes, or recovery phrases.
Security reports
Send a concise report to support@mooncoldwallet.com with “Security report” in the subject. Do not include wallet secrets.
Mailing address
The Moon, LLC
9505 Reisterstown Rd Ste 3S
Owings Mills, Maryland 21117-4469
United States
Official website: mooncoldwallet.com. MoonCold support will never request a private key or recovery phrase.